Email Confirmation

You will receive an email confirmation for each reservation. If you do not immediately receive the confirmation email, please call us at 1-877-312-7195.

Advanced Reservations / Walk-Ups

Advance reservations are highly encouraged but walk-ups are welcome on a first come first serve basis (Subject to Availability). Weekends and Holidays usually book in advance. We recommend you make your reservation as far in advance as possible. Reserve a boat now!

Reservation Process

Step-by-step process of our Pontoon and Jet ski Rental:

1. Check our real time Jet Ski or Boat Reservation Form for availability and book online with your Visa, MasterCard, Discover or American Express OR call us Toll free at 1-877-312-7195
2. For online reservations, your credit card will be charged $100 to hold the reservation. You will receive an email confirmation with all of the rental details including directions, a link to our Safety Orientation Video and other pertinent details. The reservation deposit will be applied to the balance of the rental.
3. On the day of the rental, we REQUIRE a $500 refundable security deposit (via Visa, MasterCard, Discover or American Express card in the Renter's name) on all PWCs, Pontoons and Deck/Ski Boats. Cash, Check or Debit Cards CAN NOT be used for the security deposit.  The remaining rental balance will also be due.  
4. CANCELLATION POLICY: In the event of inclement weather at the marina at the time of your scheduled departure time, you may cancel your reservation without penalty and your rental deposit will be refunded. Otherwise, you MUST give at least a 48 hour notice of a cancellation. If notice comes in less than 48 hours before the start of your rental, we reserve the right to retain your full rental rate. Our rentals are in high demand and we often have to turn people away, please honor your reservation.
5. DAY OF RESERVATION: Please arrive at the launch dock 30 minutes prior to your scheduled rental time to complete your Rental Agreement and Rental Release. All renters that will be operating the vessel (must be 21+ old) MUST bring their driver’s license. We will provide a walk-through and go over a Safety Checklist. Life Jackets will be provided.
6. If you are unable to arrive by the start of your rental, please give us a call; otherwise, CS Rentals of Lake Norman reserves the right to rent the vessel.  CS Rentals of Lake Norman will only hold the vessel for 1 hour past scheduled start time.

FAQ

Maximum Passenger Capacity

Our Jet Skis hold a maximum of 2 persons (Max combined weight must be less than 500 lbs). Our Ski Boats carry 6 people. Our Pontoons vary from 6-12 persons. See our Rates page for specific capacity for each boat. All drivers of the Jet Skis, Ski Boats and Pontoons must be present at the start of the reservation with a valid form of ID. Please note our docks are not available for large parties to function or swap riders at any time.

Towing

We DO NOT allow any towing on our JET SKIS. There will be NO exceptions.
We DO allow towing on the Ski Boats and any of our Pontoons.  

Pets and Grills

We do NOT allow any pets, grills (or open flame devices) or glass bottles on any of our rental fleet. There will be NO exceptions.

Holidays

Holiday Rates will be Memorial Day weekend (May 28-May 31), July 4th weekend (July 2 - July 4), and Labor Day weekend (Sept 3- Sept 6).

Frequently Asked Questions:
Q:   I've never driven a boat or jetski before.  Can I still rent?
A:  Everyone that will be operating the pontoon, boat or PWC will participate in an orientation which includes the operation of the vessel as well as North Carolina Boating Laws and regulations.  We will advise how to locate and understand navigational markers as well as boater safety and etiquette.
Q:  How many people can fit on each boat? 
A:  Our Pontoons are either 6 seaters, 10 seaters or 12 seaters.  Our PWCs have a capacity of 2 people.  Each person counts as a person regardless of age.
Q:  Can we bring alcoholic beverages on the boat?
A:  Yes.  You must have a designated driver; remember, BUI laws are the same on the water as DUI laws are on land except for the "No Open Container" law.  No kegs or liquor bottles will be permitted.
Q:  Do your boats have shade?
A:  Yes, all of our boats have a bimini top which provides shade over 1/3 of the seating area.  We ask that you do not take the bimini tops down.  
Q:  Do you rent tubes?
A:  Yes, we rent tubes, Water skis and Wakeboards.
Q:  Is gas included?
A:  Each boat or PWC leaves the dock with a full tank of fuel.  Upon returning, you will be responsible for the amount of gas consumed during your rental.
Q:  How much gas will we use during a rental?
A:  Fuel consumption varies by the type of vessel, usage, weight and wind conditions.  We can advise the amount of gas the vessel can hold and the current price per gallon of gas.
Q:  Can I bring food and beverages on board the boat?
A:  You are more than welcome to bring any food or beverages.   We do not allow grills or glass bottles.

Please contact us if you have any questions.